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Home AVImark Forum Other IT Discussion Problem with .VM$

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	Subject :Problem with .VM$.. 01-12-2012 07:41:02
	Aeyne New User Joined: 01-12-2012 07:32:31 Posts: 4 Location:  Hi, Has anyone else run into this problem with AVImark? When you start entering information into the data fields an error pops up that reads: "Attempt to read a record from DIAGNOSE.VM$ that doesn't exist. When I do a search for DIAGNOSE.VM$ it finds the file. Can anyone shed some light on this or at least point me in the right direction? It is sincerely appreciated. Aeyne IP Logged
	Subject :Re:Problem with .VM$.. 01-12-2012 07:45:31
	Jeremy-AVImark Advanced User Joined: 02-11-2009 12:49:44 Posts: 785 Location:  Aeyne, It sounds like you should rebuild your diagnosis list index. To do this, please get all workstation users out of AVImark, go to the server computer, click Utilities, Rebuild Index, check Diagnosis list, click Continue, and click Yes. If the problem still persists, please give our support a call at 1-877-838-9273 option 1. IP Logged This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, Client Relations Manager
	Subject :Re:Problem with .VM$.. 01-12-2012 08:09:52
	Aeyne New User Joined: 01-12-2012 07:32:31 Posts: 4 Location:  Thank you for your prompt reply Jeremy. There is only one PC that uses the AVImark program. Can I still follow this procedure? I also get the same message except with PROBHIST.VM$, TREAT.VM$, LABELS.VM$ so I assume I should rebuild these as well? I cannot tell you how much I appreciate your response. I am a PC technician with a lot of experinece and have spent hours on this problem. IP Logged
	Subject :Re:Problem with .VM$.. 01-12-2012 08:16:10
	Jeremy-AVImark Advanced User Joined: 02-11-2009 12:49:44 Posts: 785 Location:  Yes, the Problem List, Treatment List, and Inventory List as well (the Labels file is part of the inventory.) With that many errors though, it might be worth contacting our support if other errors crop up to ensure that everything is running smoothly after the rebuild. IP Logged This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, Client Relations Manager
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