Call Us Today
1.877.838.9273

AVImark Forum::General AVImark Discussion::Really weird and annoying problem

Home

AVImark Forum

General AVImark Discussion

Really weird and annoying problem

AVImark Forum :: General AVImark Discussion

Board Index

Latest Posts

Welcome Guest

Subject :Really weird and annoying problem.. 07-07-2010 11:15:37

rtg20

Advanced User

Joined: 12-01-2009 04:52:29
Posts: 64
Location:

Hi, if a receptionist tries to print a spay certificate (right-click, Document) and enters 3 copies, AVImark sends at least 10 to the printer!

Any ideas why? We use a Brother laser printer that works fine for everything else, and OpenOffice.

Thanks,

Richard

IP Logged

Subject :Re:Really weird and annoying problem.. 07-26-2010 20:43:22

Jeremy-AVImark

Advanced User

Joined: 02-11-2009 12:49:44
Posts: 677
Location:

Richard,

This is an issue with OpenOffice http://www.openoffice.org/issues/show_bug.cgi?id=88333. It may be corrected on the latest version, but the latest version had other API changes that make our merge words not work. For now, if you enter 2, you will get 4 copies of the certificate which would be faster than printing it 3 times while only wasting 1 copy.

IP Logged

This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, Client Relations Manager

Subject :Re:Really weird and annoying problem.. 07-27-2010 03:24:57

rtg20

Advanced User

Joined: 12-01-2009 04:52:29
Posts: 64
Location:

thanks Jeremy! Exactly what happened with merge words...maybe we don't use that capability of AVImark?

IP Logged

Subject :Re:Really weird and annoying problem.. 07-27-2010 05:44:00

Jeremy-AVImark

Advanced User

Joined: 02-11-2009 12:49:44
Posts: 677
Location:

Any of the merge words used on the document would print the merge word instead of the information that should be merged on the current version of Open Office. For example, <animal> would normally insert the patient's name, Fluffy, for example. And <first-name> <last-name> would insert the client's first and last name, Jeremy Bennett, for example. Instead it would print on the latest version of Open Office (3.2 I believe,) <first-name> <last-name> and <animal> which would make all of the MS Word documents like the Rabies, Estimate, and Spay documents very useless.

IP Logged

This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, Client Relations Manager


	Page #

" We are very pleased with the software and its potential and use as we grow in the computer involvement to our hospital. "

Suzanne Hiler


	Live Chat by LivePerson

Mss rewards

Sign up for a year of AVImark technical support and get additional discounts when you use these other services. Click Here to Learn More