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 Subject :Re:Price Mark-up.. 02-13-2012 01:32:10 
Terina
Advanced User
Joined: 06-09-2009 04:32:31
Posts: 279
Location: Poland, Maine
Forum : General AVImark Discussion
Topic : Price Mark-up

You should be able to right-click on a category and select, "markup". A window will pop up where you can set specific calculations, roundups, etc.
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 Subject :Please allow your clients to choose their own printers!.. 02-10-2012 08:26:28 
BethR
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Joined: 01-27-2011 09:03:24
Posts: 24
Location
Forum : Suggestions
Topic : Please allow your clients to choose their own printers!

We really don't appreciate Avimark software dictating to us what kind of printers we have to buy.

Different businesses have different needs and especially when it comes to printers, there are a lot of factors to consider (cost per page, maintenance cycle, size of the machine, noise-level, etc.). It just really irks me that I don't get to choose the printers I WANT because Avimark has the drivers built into their software. Ironically my husband's body-shop estimating software does exactly the same thing (forcing them to use crummy Dymo label-printers that they HATE) - I guess this is the new marketing strategy of printer-companies, to team up with software companies to force people to buy their products whether they like them or not. Well FYI as a consumer that I DON'T appreciate it.

Our practice has found the Dymo label printers to be, well "cheap" frankly. Just the action of the label-roll pulling through the guides causes the guides to move apart, either causing a "jam" or causing a bunch of "blanks" come spitting out at you. When we remove the cover to re-load the label roll, half the time the whole front part of the label-printer comes off in your hand revealing the green electronics "board" underneath it. The entire casing of the machine is really "cheap plastic." We are a large high-volume practice and just really don't have the time to keep messing around with these crummy things. I did call Dymo to try to see if they have anything any more heavy-duty that would run off the same drivers, but they said no, these were the ones we have to use.

The cost-per-page of the HP printers is very high compared to similar machines made by other companies, and their printers also make a lot of noise.

Avimark: Please allow your clients to select the printer that they choose and that best meets the needs of their business. Please don't "force" us to get something we hate, just because we have your software.

Thanks,

Beth R
Potomac, MD
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 Subject :Reminders - E-mail vs. Non-email.. 02-10-2012 02:22:32 
JordanMillerLVT
User
Joined: 02-10-2012 02:09:42
Posts: 12
Location
Forum : General AVImark Discussion
Topic : Reminders - E-mail vs. Non-email

I would like to be able to differentiate in the reminder analysis between those with e-mail and those without. As no e-mail address prints out on the analysis, there is not an obvious way to do this. I have heard that you can do a specialized search to rule out those with e-mail. Can someone PLEASE help? Thanks! 8)
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 Subject :Price Mark-up.. 02-10-2012 02:19:55 
JordanMillerLVT
User
Joined: 02-10-2012 02:09:42
Posts: 12
Location
Forum : General AVImark Discussion
Topic : Price Mark-up

In Avimark, is there a way to increase all prices by a specific %, or do I have to change every price by hand?
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 Subject :E-mail.. 02-10-2012 02:18:48 
JordanMillerLVT
User
Joined: 02-10-2012 02:09:42
Posts: 12
Location
Forum : General AVImark Discussion
Topic : E-mail

Is there a way to e-mail a message to all of the clients in Avimark that are non-reminders? For example, something informing all the clients about an event or something in the news?
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 Subject :Re:Emailing.. 02-09-2012 10:09:43 
Terina
Advanced User
Joined: 06-09-2009 04:32:31
Posts: 279
Location: Poland, Maine
Forum : General AVImark Discussion
Topic : Emailing

I think I have asked this before, but is there a way to link more than one e-mail address in Avimark? For instance, doctors and team members?
I noticed in the "Send E-mail" window, there is a drop down menu next to our hospital name.
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 Subject :Re:Date Display.. 02-09-2012 09:22:43 
Jeremy-AVImark
Advanced User
Joined: 02-11-2009 12:49:44
Posts: 989
Location
Forum : General AVImark Discussion
Topic : Date Display

Since making the change in regional settings, did you close AVImark and reopen it?

If you have and it still is showing incorrectly, go to Work With, Hospital Setup, click on the System tab, and is Use Windows Date Format MM/DD/YYYY checked or unchecked?
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This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, AVImark Program Manager
 Subject :Re:Date Display.. 02-09-2012 09:15:47 
WNDesigns
User
Joined: 12-07-2011 01:53:53
Posts: 6
Location
Forum : General AVImark Discussion
Topic : Date Display

I was just on phone with support.

I was told to go to regional settings through control panel.

I have done that and it shows 09/02/2012 the way it is suppose to be but in AVIMark it is 02/09/2012

Thanks in advance.
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 Subject :Date Display.. 02-09-2012 09:06:31 
WNDesigns
User
Joined: 12-07-2011 01:53:53
Posts: 6
Location
Forum : General AVImark Discussion
Topic : Date Display

Our one computer for some reason has the day/month reversed.

All systems read month/day/year

The odd ball reads

Day/Month/Year

Anyone know how to fix?

Thanks,
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 Subject :Re:invoicing treatment groups.. 02-09-2012 09:03:44 
Terina
Advanced User
Joined: 06-09-2009 04:32:31
Posts: 279
Location: Poland, Maine
Forum : General AVImark Discussion
Topic : invoicing treatment groups

I ended up making estimates and setting most of the prices to zero. It has worked really well for us.
I do like the idea of a "Charge zero for all associated entries".
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 Subject :Version is 2011.3.8.0 Created 2/2/12.. 02-09-2012 07:34:45 
Jeremy-AVImark
Advanced User
Joined: 02-11-2009 12:49:44
Posts: 989
Location
Forum : Update Information
Topic : Version is 2011.3.8.0 Created 2/2/12

With the 2011.3 version release, we implemented some enhancements to VetEnvoy and Patient ID Collars; launched MSS eMinder Service; fixed several issues; and complied with ASAP Controlled Substance Reporting for Idaho.

Please visit http://www.avimark.net/support/avimark-read-me-documents for more information on these topics. As always, please contact our support prior to updating to verify hardware recommendations and to get answers about new features.
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This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, AVImark Program Manager
 Subject :Re:Emailing.. 02-09-2012 04:34:17 
Jeremy-AVImark
Advanced User
Joined: 02-11-2009 12:49:44
Posts: 989
Location
Forum : General AVImark Discussion
Topic : Emailing

Thanks! I am glad it is working for you now. I looked over our documentation, and it looks like we did have an issue where it said to use the username of fullemailaddress without the @gmail.com. I submitted a correction for that portion, so if you ever need to set it up again, techs should have the correct information to go on.
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This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, AVImark Program Manager
 Subject :Re:Outsourced Reminders.. 02-09-2012 04:24:42 
Terina
Advanced User
Joined: 06-09-2009 04:32:31
Posts: 279
Location: Poland, Maine
Forum : Feedback to Programmers
Topic : Outsourced Reminders

I have to admit that I'm not overly impressed with VetStreet, so far.

Can you tell me if there are any reminder services that would update this field? Would the basic or community packages of Petwise update the field if they sent e-mail reminders?
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 Subject :Re:CID phone numbers.. 02-09-2012 04:18:49 
Jeremy-AVImark
Advanced User
Joined: 02-11-2009 12:49:44
Posts: 989
Location
Forum : Suggestions
Topic : CID phone numbers

What about hover text (where you hold your cursor on Phone/Email and it then brings up the yellow box with all of the information)? We have a lot of good feedback on this, but the key is to hone it in just right, so it makes the majority happy. Unfortunately, no timeline is available yet for this feature(s).
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This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, AVImark Program Manager
 Subject :Re:CID phone numbers.. 02-09-2012 04:16:04 
Terina
Advanced User
Joined: 06-09-2009 04:32:31
Posts: 279
Location: Poland, Maine
Forum : Suggestions
Topic : CID phone numbers

Oh, I forgot about the photo. We don't use that feature as much as we should.

Although, I believe you could still fit a photo and more fields if you moved the attachment panels to where they are for everything else. If you think about it, a photo is about the same size as the more stuff panel when you click the option to show that.

Personally, I like Avimark maximized, and view as much as I can on one screen.

Another option would be to make each contact field(such as phone 1, phone 2, and e-mail) as a "Drop-down", and you could click on the button to see more numbers and names. Not sure if that could even be done, but just a thought :- )
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 Subject :Re:new merge word and password protect 1 code.. 02-09-2012 03:16:24 
Jeremy-AVImark
Advanced User
Joined: 02-11-2009 12:49:44
Posts: 989
Location
Forum : Feedback to Programmers
Topic : new merge word and password protect 1 code

Just to let you guys know, the DEA number merge word has been implemented with 2011.3.8.0. It is <[History-Doctor-DEA]> and can be used on any MS Word document printed from medical history.
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This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, AVImark Program Manager
 Subject :Re:Outsourced Reminders.. 02-09-2012 03:10:13 
Jeremy-AVImark
Advanced User
Joined: 02-11-2009 12:49:44
Posts: 989
Location
Forum : Feedback to Programmers
Topic : Outsourced Reminders

Terina,

Unfortunately, because VetStreet is not a partner with us, they pull the data but do not write back to the tables which would update the Last Reminded field. I can check with our Business Development team to see if there are any plans to change this, but I have not heard of any recently.
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This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, AVImark Program Manager
 Subject :Re:CID phone numbers.. 02-09-2012 03:07:47 
Jeremy-AVImark
Advanced User
Joined: 02-11-2009 12:49:44
Posts: 989
Location
Forum : Suggestions
Topic : CID phone numbers

But, what about the patient photo? :)

That is not a bad idea at all though. Do you generally work with AVImark maximized, resized floating around, or as small as you can make it? Also, what size and resolution monitors do you and the staff use at the hospital?
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This posting has been authorized by McAllister Software Systems, LLC and was written by Jeremy Bennett, AVImark Program Manager
 Subject :Re:CID phone numbers.. 02-09-2012 03:03:17 
Terina
Advanced User
Joined: 06-09-2009 04:32:31
Posts: 279
Location: Poland, Maine
Forum : Suggestions
Topic : CID phone numbers

Jeremy,
What about merging the Attachments field on the CID (Accounting, More Stuff, Notes, Referrals) with the Attachments on the lower right hand side (the one that changes depending on if you are in patient or medical history view?)

So whether you are clicked on the client, patient, or medical history, you can access the corresponding Attachments section on the lower right area of the screen.

That would clear up some space for several more fields in the client section of the CID.

Just a thought.
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 Subject :Re:Emailing.. 02-09-2012 02:34:20 
Terina
Advanced User
Joined: 06-09-2009 04:32:31
Posts: 279
Location: Poland, Maine
Forum : General AVImark Discussion
Topic : Emailing

Jeremy,
You are my new best friend!
I have tried with calls to tech support filling out that worksheet. This is the first time it's ever worked :- )
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