Karen is not a newcomer to computer training. As Management Systems Coordinator of the Western United States for a major corporation, she traveled from one office to the next training staff on computer programs and setting up systems to promote efficiency for over 7 years. This background provided an easy transition for her becoming an AVImark Authorized Trainer. She gained invaluable, on the job experience working in her husband's Veterinary Hospital training and fine-tuning the AVImark program for over a year prior to becoming an AVImark Trainer, enhancing her understanding of the integration of the program.  Karen has been helping new and experienced AVImark users customize the AVImark program for over 6 years.  "Having conducted over 350 AVImark on-site trainings led me to recognize a need that was not being addressed. Thus, I developed ON-LINE, INTERACTIVE TRAINING in one-hour sessions providing an option to on-site training. Choose from the Topic List or create your own customized session. Although ON-SITE training is the fastest way to get up & running, ON-LINE training provides the next best thing when we can't meet face to face."

Interactive On-Line Training - Session Topics

• Basics 101: Get up & running quickly: Learn to input new clients/patients, invoice charges, accept payments and make changes to these areas.
  
• Initial Set Up: Learn how Hospital Setup preferences drive the program. Setup is critical to effectiveness. Learn System Tables, Users & Security, Time clock features.
  
• Treatment & Inventory Lists: Create, organize & manage the treatment and inventory lists. Create Doctor's Instructions, linked treatments and treatment groups.
  
• Appointment/Boarding Calendars: Learn to navigate these indispensable, multi-faceted tools.
  
• Reminders: Learn to set up/run reminders, use reminder templates & patient specific reminders.
  
• Controlled Substances: Learn to set up controlled substances to automatically maintain your Controlled Substance Log.
  
• Photographs/Documents: Learn attaching photographic records of surgery sites, dental prophies, wounds, etc., as well as patient/client photos creating a photo album. Learn document handling for automatic printing of documents/forms/certificates, etc.
  
• Medical Condition Record: Learn how to utilize this feature for either a paper or paperless practice.
  
• Follow-ups: Learn the full benefit of follow-ups by automatically creating callbacks for specific treatments.
  
• Estimates: Learn how to properly develop, manage and maintain individual estimates and estimate templates.
  
• More Stuff: Learn to create data fields for additional client/patient/ treatment information to complement existing information fields, including importing lab results.
  
• Miscellaneous: Links, interfaces, Right click menu options, and helpful hints