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2010 Volume 10, Issue 2
INTRODUCING, OUR 10,000th CLIENT

In March of this year, AVImark reached a notable benchmark by welcoming it’s 10,000th client to it’s ever-growing family. We would like to introduce you to Bear River Veterinary Clinic, an AAHA accredited practice in Evanston, Wyoming. This clinic is housed in a 4,000 square foot building, offering an array of modern equipment used to diagnose and treat disease in all animals. To learn more information such as "AVImark Joins the On-Line Social Network" check out Volume 10, Issue 2 of our Newsletter.

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2010 Volume 10, Issue 1
PREPARING CLIENTS AND STAFF FOR HEARTWORM SEASON
Improving client education and staff efficiency.

For most, heartworm season is on our doorstep. Though the season is location dependant, it is still important to discern how AVImark can be utilized during this time. As you well know it is important that your clients treat their pets properly and early. It is your responsibility to inform the client of this disease and how it can be prevented or treated. Be sure to utilize the features AVImark provides t oassist in this task. To learn more information such as "Positively Influencing staff confidence" check out Volume 10, Issue 1 of our Newsletter.
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2009 Volume 9, Issue 3
CREATING MEMORABLE MOMENTS
Building Loyalty Through Customer Experience

Karen Gavzer, CVPM, MBA with KG Marketing and Trainer Inc. explains in the six part Exceptional Client Service Series from ACT that customer service is defined as "how your clients feel about their experience with you and your hospital. To learn more information such as "The Principles of of Effectice Inventory Management" check out Volume 9, Issue 3 of our Newsletter.

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2009 Volume 9, Issue 2
RETAINING & ATTRACTING CLIENTS
A Sensible Approach to Build Your Practice
 

A veterinary practice thrives on the support of its clientele. In today's volatile economy, it is not only important to attract new clients but to also retain your current ones. To learn more information such as "Getting The Extraordinary From Tech Support" check out Volume 9 Issue 2 of our Newletter.
 
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2009 Volume 9, Issue 1
USE IT OR LOSE IT

We can never stress enough how important doing frequent backups is. So to learn more about backing up and some "automatic" backup options, check out the "Use It or Lose It!" article in the AVImark News, Volume 9, Issue 1. Click read more to see other topics discussed.

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" McAllister Software continues to amaze me with such good service and understanding, patient employees. "

Gerald Howse, DVM


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